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  Bowo customer service pretended not to hear the hot search, and the customer service manager apologized on behalf of the company.

  The official customer service of Bowo Auto hung up the phone for consumer complaints many times. After the incident spread to the Internet, it sparked discussion among netizens and even appeared on the Weibo hot search list. "the customer actor pretended not to hear". Afterwards, the Bowo customer service manager apologized on behalf of Bowo Motor Company. In response to the negative image caused by the above incident, Manager Zhang, the customer service manager of Bowo, made an online live apology, saying that Bowo attached great importance to it and had carried out a full staff training to improve it, according to the West Lake Voice car complaint program. Manager Zhang, who represents Bowo Automobile Company, said that he deeply apologized for the inappropriate behavior of customer service. After the incident, Bowo attached great importance to it.

  Baowo 2019-03-26
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  Maybe people will die, to the end of cancer-Tesla's service attitude infuriates car owners.

  The Tesla electric car brand with a price of one million yuan is at least a luxury brand, and the service level should have the mainstream level of luxury cars, right? Mr. Chen's Tesla car in Ningbo broke down. When he was about to negotiate with the service center, he did not expect that a few words from the service manager made him very helpless. On Feb. 2, Mr. Chen said that his Tesla car broke down when it was recharged in the middle of the super-charging pile, and then towed the car to the Tesla Service Center in Hangzhou for repair. It is understood that the white Tesla Model S was bought by Mr. Chen in August 2014 and cost about 1 million yuan. ...

  Tesla 2019-02-21
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  Personnel adjustment! Yang Song was transferred from Changan Ford and was replaced by Lu Yi, former vice president of Audi China.

  Ford has undergone personnel changes in China. According to Ford China, Yang Song, former vice president of marketing and service of Changan Ford and president of Changan Ford's global sales and service organization, will be transferred to deputy general manager of Ford's China brand passenger car division, reporting to Lyle Watters, general manager of Ford brand passenger car division. In addition, Lu Yi served as vice president of marketing, sales and service and president of national sales service organization of Changan Ford, and served as a member of the executive management committee of Changan Ford. On April 28, Ford China issued an important adjustment to its business management model in China, announcing the establishment of Ford China Ford brand passenger car division, led by Ford Automobile.

  Changan Ford 2021-05-06
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  Report! A number of senior executives of Dongfeng Company have committed violations.

  On September 26, the discipline Inspection Commission of Dongfeng Company announced that the Mid-Autumn Festival and National Day in 2023 are approaching. In order to persistently implement the spirit of the eight regulations of the Central Committee and continue to create a fresh and healthy festive atmosphere, the discipline Inspection Commission of Dongfeng Company made a public report on five typical issues that violated the spirit of the eight regulations of the Central Committee. The details are as follows: first, Dongfeng Honda

  Company Dongfeng limited limited problem violation of discipline car gift money management object service behavior violation year gift 2023-09-26
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  Personnel change! Former Lanto sales manager Liu Zhanzhu joined Jaguar Land Rover

  After Jaguar Land Rover welcomed former Mercedes-Benz executive Wu Chen in March, it recently welcomed Liu Zhanzhu, former deputy general manager of Lantu Automobile sales and Service Co., Ltd. According to several media reports, Pan Qing, president and CEO of Jaguar Land Rover China, has sent personnel appointments to employees of Jaguar Land Rover China and joint marketing sales and service agencies.

  Land Rover Brand Market Strategy Electric sales China products sales Services Global Automotive pound sterling Management luxury 2023-05-24
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  The National Development and Reform Commission issued the "Intelligent vehicle Innovation and Development Strategy"

  In order to comply with the new round of scientific and technological revolution and the trend of industrial change, seize the strategic opportunity of industrial intelligent development, and speed up the development of intelligent vehicle innovation, on February 24, the National Development and Reform Commission issued the notice on issuing the Intelligent vehicle Innovation Development Strategy. According to the Strategy, by 2025 The technological innovation, industrial ecology, infrastructure, regulations and standards, product supervision and network security system of China's standard intelligent vehicles have been basically formed. To achieve large-scale production of intelligent cars with conditional self-driving, and to realize the market-oriented application of highly self-driving intelligent vehicles in a specific environment. Intelligent transportation system and wisdom.

  National Development and Reform Commission 2020-02-24
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  Notice from Dongfeng discipline Inspection Commission! Several executives broke the rules.

  On January 9, the discipline Inspection Commission of Dongfeng Company released that in order to consolidate, expand and implement the spiritual achievements of the eight central regulations, and continue to create a festive atmosphere, the company's discipline inspection commissions at all levels recently investigated and dealt with six typical problems that violated the spirit of the eight central regulations. Details are as follows: first, the former Party of Dongfeng Liuzhou Automobile Co., Ltd.

  Company problem management Dongfeng violation service object limited limited management service successively gift money violation of discipline public funds gifts 2023-01-09
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  The Department of Commerce of Shandong Province clearly defines the "financial service charge" of 4S stores.

  Since the protection of the rights of female owners of Mercedes-Benz in Xi'an, Mercedes-Benz has actually been at the forefront of the wind and waves. Although the Xi'an incident ended temporarily with a settlement between the two sides, the impact of this incident is far from over. In particular, the "hidden rules" of the industry of "financial service fees" have been pulled out in this incident. A few days ago, some media exposed that Qingdao Tongxin Automobile sales and Service Co., Ltd. forced consumers to buy insurance in the store and charge a service fee for loans to buy cars. At present, the sales staff involved have been suspended. Liu Peng, general manager of Qingdao Tongxin Automobile sales and Service Co., Ltd., said that the next step will carefully sort out the internal management of the company.

  Shandong Province Service charge Finance 4S Store 2019-08-25
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  Luo Bingchun, an after-sales expert from Guangben, joined Xiaopeng Motor after Toyota senior executive Miyashita Shinji.

  After Toyota senior executive Miyashita Shinji, Xiaopeng hired Luo Bingchun, an after-sales expert from Guangzhou Auto Honda. On February 27, Xiaopeng announced that Mr. Luo Bingchun recently officially joined Xiaopeng as the after-sales senior director, responsible for the overall management of after-sales. Having worked in the automotive industry for more than 20 years, Luo Bingchun has accumulated rich experience in after-sales quality management, product and service development, technical training and service network construction in Guangzhou Automobile Honda and Guangzhou Auto Fiat. Luo Bingchun has established a perfect CSI (customer satisfaction) market survey and evaluation system in Guangzhou Auto Honda, and developed market quality information collection.

  Toyota 2019-02-27
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  Yang Song officially became president of Ford's national sales and service organization, and Ford's sales have plummeted nearly 75% this year.

  Ford China official Xuan and Yang Song officially joined Ford's China leadership team and became president of the national sales and service organization with the approval of Changan Ford's board of directors. Yang Song will be responsible for leading the national sales and service organization team of Ford brand, and will be fully responsible for the marketing, sales and service of Ford brand passenger car products, focusing on sales growth, unifying brand image, optimizing consumer experience, and improving product marketability and dealer profitability. Ford China said that the addition of Yang Song will further accelerate the localization of Ford China's management team in marketing, sales and service, so as to better realize "more Ford, more medium."

  2019-04-08
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  The price is millions of pairs of Porsche! The first car of Bentley will be unveiled.

  Recently, the first model of another high-end new energy car brand is coming. BeyonCa Binley will unveil its first new car on October 30, according to its official Weibo account. According to earlier media reports, Bentley's first model directly locked in the price of "millions", or

  Automotive new energy Volkswagen technology directors companies groups China vice president services limited Volkswagen Group electric luxury information 2022-10-28
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  Report! A number of senior executives of Dongfeng Company have committed violations.

  On June 12, the discipline Inspection Commission of Dongfeng Company announced that the Dragon Boat Festival is approaching. In order to further tighten discipline and rules, continue to purify the festive atmosphere, and strictly prevent the "four winds" from rebounding, the discipline Inspection Commission of Dongfeng Company made a public report on five typical spiritual problems in violation of the eight regulations of the Central Committee. The details are as follows: first, Wuhan Dongfeng Hongtai Automobile Capital

  Company Dongfeng Automobile Limited Co. Ltd. problem violation of discipline violation Management Gift Gift Public Service object Dongfeng Company year to 2023-06-12
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  Replace two senior executives, Changan Ford to build a new sales team

  In less than a month, Changan Ford's National sales and Service Agency (NDSD) replaced two executives. On August 21, Changan Ford officially reported that Gu Jiaying succeeded Xiong Yi as vice president and marketing director of Changan Ford's national sales and service organization, reporting to Yang Song, president of Changan Ford's national sales and service organization. Xiong Yi, who has joined for only one year, will be transferred to Jiangling Ford to take charge of related business in the passenger car market. At the beginning of this month, Changan Ford's national sales and service organization also had a senior executive change. According to news, Chen Xiaobo succeeded Yuan Jianrong as vice president, director of sales and director of operations of Changan Ford National sales and Service Organization.

  Ford Changan Ford 2020-08-22
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  Fine! Mercedes-Benz Finance was fined 800000 yuan by the Banking and Insurance Regulatory Bureau because of its serious lack of management.

  Following the incident of protecting the rights of the female owner of Mercedes-Benz, Mercedes-Benz Auto Finance Co., Ltd. also had problems and was fined 800000 yuan by Beijing Banking and Insurance Supervision Bureau after Xi'an Star Automobile Co., Ltd. was fined 1 million yuan. The China Banking and Insurance Regulatory Commission released a penalty information form on Sept. 11, showing that Mercedes-Benz Auto Finance Co., Ltd. imposed an administrative fine of 800000 yuan according to law because of "serious deficiencies in the management of outsourcing activities." The date of the penalty decision is shown as September 2, 2019. In early April, the female owner of Xi'an Mercedes-Benz found an engine oil leak and cried because she negotiated with the 4S store and climbed onto the hood without success.

  Insufficient Beijing Mercedes-Benz ten thousand yuan finance 2019-09-11
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  Another Huawei executive joins ideal car

  On April 17, ideal Automobile announced a new organizational structure adjustment and personnel appointment, announcing that Zou Liangjun had joined ideal Automobile as the position of Senior Vice President of sales and Service, responsible for the sales and service group, managing the sales, delivery, after-sales and charging network, and reporting to CEO Li, while ideal Automobile CEO Li wanted to start from retail

  Automobile ideal Huawei Service sales Company Brand New Energy Industry Xiaopeng Matrix Model Minister sales Glory 2023-04-17
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  Luxury service? Lincoln's new car is saved with secondary spray painting, 4S store: not to mention, I don't know at all.

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  Lincoln 2019-12-11
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  The post-80s generation takes the baton! Personnel change announced by Dongfeng Company

  According to the news released by Dongfeng Toutiao under Dongfeng's media platform, Dongfeng passenger vehicle Company and Dongfeng Commercial vehicle Co., Ltd. released two major personnel changes. On February 6, Dongfeng passenger car and Dongfeng commercial vehicle respectively held a cadre meeting to announce that the party committee of Dongfeng Company transferred the members of the leading group of Dongfeng passenger vehicle and Dongfeng commercial vehicle.

  Dongfeng company car automobile limited limited Fengshen brand commercial commercial vehicle general manager group Dongfeng company stock Dongfeng automobile group 2023-02-07
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  After buying a car, the 4S store closed down, and the service promised by the contract was a piece of paper?

  There are media reports that Miss Huang bought a Volvo car, and the contract clearly states that the car enjoys free basic maintenance services for life, but now that the 4S store has been closed, the service on the contract has become a piece of paper. Ms Huang turned to the media for help to find a solution. According to Miss Huang, she bought a Volvo V40 at a Shanghai Shizhiwo 4S store in July 2017 at a price of 210000. According to Miss Huang, the reason why I chose this 4S store to buy a car at that time was that the contract had the service of enjoying free basic maintenance for life. However, last month, Miss Huang planned to go to the 4S store to supply steam.

  Buy a car close the door 4S store 2019-09-14
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  BMW is suspected of exchanging old cars for new inventory, 4S store: both new and old versions are the same.

  For consumers, they choose new cars because they can get updated batches of vehicles to ensure the quality of the vehicles. A few days ago, a BMW owner bought a BMW electric car, which he thought was the latest version, but after buying the car, he found that the car was the old version and thought that BMW was clearing its inventory under the name of a new version. The 4S store explained that the performance of the new version is actually the same as that of the old version, except for the addition of charging services.

  BMW 2020-11-04
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  BMW officials announce two important personnel appointments

  Following September 28, BMW Group announced that the term of office of the current group chairman Chipze will be extended to 2026, after the current BMW Group Greater China President and CEO Gaulle has been promoted to BMW Group Director appointment. On October 18, BMW Group again announced two personnel appointments, appointing Hua Chenbao Maqi.

  BMW Group China BMW Group Market Automotive Electric work sales Company Vice President Limited Co. Ltd. sales Marketing 2023-10-19